‘Here at the RNLI, we pride ourselves on our high standards and aim to apply the same principles to each and every one of our supporter relationships. With this in mind, we want our supporters to know exactly what they can expect when contacting the RNLI. Our Supporter Service Charter establishes our strong commitment to put our supporters at the heart of everything we do.’
Paul Boissier, Chief Executive
The RNLI values feedback and the opportunity it gives us to improve what we do and how we do it. Read about our feedback procedure for more information.
RNLIWest Quay RoadPooleBH15 1HZ
UK telephone: 0300 300 9990 Monday–Friday 8am–6pm
RoI telephone: 00 44 1202 663234 Monday–Friday 8am–6pm
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RNLI Central Press Office
Media enquiries: 01202 336789 (24 hours)
North of England
Niamh Stephenson - Public Relations Manager087 125 4124
Alison Levett - Public Relations Manager07786 668912
Nuala McAloon - Press Officer087 648 3547
Clare Hopps - Press Officer07824 518641
London, East and South East England
South West England
Tim Ash - Public Relations Manager0207 620 742607785 296252
Amy Caldwell - Public Relations Manager07920 818807
Sophie Coller-Nielson - Press Officer0207 620 741607824 416615
Emma Haines - Press Officer07786 668847
Wales and West of England
Danielle Rush - Public Relations Manager07786 668829
Richard Smith - Public Relations Manager07786 668903
Henry Weaver - Press Officer07771 943026
Royal National Lifeboat Institution (RNLI), a charity registered in England and Wales (209603) and Scotland (SC037736). Registered charity number 20003326 in the Republic of Ireland | RNLI (Trading) Ltd - 1073377, RNLI (Sales) Ltd - 2202240, RNLI (Enterprises) Ltd - 1784500 and RNLI College Ltd - 7705470 are all companies registered in England and Wales at West Quay Road, Poole, BH15 1HZ. Images and copyright © RNLI 2015.