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Contact us

‘Here at the RNLI, we pride ourselves on our high standards and aim to apply the same principles to each and every one of our supporter relationships. With this in mind, we want our supporters to know exactly what they can expect when contacting the RNLI. Our Supporter Service Charter establishes our strong commitment to put our supporters at the heart of everything we do.’

Paul Boissier, Chief Executive

The RNLI values feedback and the opportunity it gives us to improve what we do and how we do it. Read about our feedback procedure for more information.

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West Quay Road
BH15 1HZ

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UK telephone: 0300 300 9990 Monday–Friday 8am–6pm

RoI telephone: 00 44 1202 663234​ Monday–Friday 8am–6pm


What's your story?

Have you ever been rescued by an RNLI lifeboat crew or lifeguard? If so, please tell us your story. Your experience could help prevent a tragedy by inspiring others to stay safe at sea or on the beach. We promise to use your story sensitively and will only publish it if you agree by ticking the box below.

RNLI Central Press Office

Media enquiries: 01202 336789 (24 hours)


North of England

Niamh Stephenson - Public Relations Manager
087 125 4124

Alison Levett - Public Relations Manager
07786  668912

Nuala McAloon - Press Officer
087 648 3547​

Clare Hopps - Press Officer
07824 518641​

London, East and South East England

South West England​​

Tim Ash - Public Relations Manager
0207 620 7426
07785 296252​

Amy Caldwell - Public Relations Manager
07920 818807​


Emma Haines - Press Officer
07786 668847​

Wales and West of England


Danielle Rush - Public Relations Manager
07786 668829​​

Richard Smith - Public Relations Manager
07786 668903​​

Eleri Roberts - Press Officer
07771 941390

Henry Weaver - Press Officer
07771 943026